The North Carolina K-12 Support Desk provides the following:
- Unlimited phone support for iSeries and client access issues
- Support and assistance in implementing state directed initiatives
- Twice a year system checkup/cleanup
- Twice a year maintenance PTF order and apply
- Emergency off-hour support
- Access to our technical support web site
- Periodic newsletters with tips and helpful information
- Periodic emails with pertinent technical information or updates on State issues